Effective Date: September 1, 2025

Lumomed SoCal (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, schedule an appointment, or communicate with us via phone, email, or SMS.

1. Information We Collect

We may collect the following types of information:

• Personal information: name, email address, phone number, and other contact details you provide.

• Health-related information: only when voluntarily shared by you during consultations, forms, or communications.

• Website usage data: IP address, browser type, pages visited, and interactions with our site.

2. How We Use Your Information

Your information may be used for:

• Scheduling appointments and providing clinical services.

• Sending reminders, updates, or information related to your care.

• Communicating via SMS (with your prior consent).

• Improving our website, services, and patient experience.

• Complying with legal obligations.

3. SMS Communications

By providing your mobile number, you consent to receive informational and promotional text messages from Lumomed SoCal.

• Message frequency may vary.

• Standard messaging and data rates may apply.

• You may opt-out at any time by replying STOP.

• For assistance, reply HELP.

• Please review our SMS Disclosure for more details.

4. Sharing of Information

We do not sell or rent your personal information.
We may share information only when:

• Required by law or regulation.

• With service providers assisting in operations (e.g., appointment scheduling software), under confidentiality agreements.

• With your explicit consent.

5. Data Security

We use reasonable technical and organizational measures to safeguard your information. However, no method of storage or transmission is 100% secure.

6. Your Rights

You have the right to:

• Request access to your personal information.

• Request corrections or updates.

• Withdraw your consent to marketing communications at any time.

7. Links to Other Websites

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.

8. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The effective date at the top will reflect the latest version.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Lumomed SoCal
485 E 17th St, Suite 202
Costa Mesa, CA 92027 USA
📞 949-326-7007
✉️ support@lumomedsocal.com